Cancellation & Refund Policy

At Global Events Travels, we aim to provide a seamless and transparent experience for all our customers. Please read our cancellation and refund policy carefully before booking.

1. Booking Cancellation by Customer

• Cancellations must be made by calling or emailing our customer support team.

• The following cancellation charges will apply:

  • More than 15 days before travel date: 10% of the package cost

  • 7–15 days before travel date: 25% of the package cost

  • 3–6 days before travel date: 50% of the package cost

  • Less than 3 days before travel date or no-show: No refund

2. Cancellation by Global Events Travels

• In rare cases, if a tour or booking is cancelled by us due to unforeseen circumstances (weather, government restrictions, etc.), you will be offered:

  • A full refund, or

  • An option to reschedule your booking or choose an alternative package of equal value

3. Refund Process

• Refunds (if applicable) will be initiated within 5–7 business days from the date of cancellation confirmation.

• All refunds will be processed through the original mode of payment, including PhonePe where applicable.

• In case of PhonePe payments, refunds will reflect in your PhonePe wallet or bank account as per their processing timeline.

4. Non-Refundable Bookings

• Certain bookings such as flight tickets, visa fees, or hotel bookings may be marked as non-refundable as per third-party policies.

• These will be clearly communicated to you at the time of booking.

5. Payment Disputes via PhonePe

• If any payment-related dispute arises from a PhonePe transaction, please reach out to our support team with your PhonePe transaction ID for prompt resolution.

• We comply with PhonePe’s UPI refund policies and cooperate fully to resolve such cases efficiently.

For cancellations or refund requests, contact us at:
📞+91-96000 36667
📧 info@globaleventstravels.com